Sales Terms and Conditions

1. General

The Terms and Conditions of Sale outlined herein shall apply to the sale by ArchEV Golf Cars ("Arch", "Company", "we", "us", or "our") of the products, equipment, and parts described in the accompanying invoicing or documentation (collectively, "Equipment"), unless otherwise agreed to in writing by the Company. Company hereby gives notice of its objection to any additional or different terms included in any purchase order or other form submitted by the Purchaser ("Purchaser"). Such additional or different terms shall not be included in this contract unless expressly agreed to in writing by the Company.

2. Title and Risk of Loss

Title and risk of loss or damage to the Equipment shall pass to Purchaser upon delivery unless otherwise agreed in writing. However, a security interest in the Equipment shall remain in favor of Arch until full payment is made. Purchaser agrees to insure the Equipment against loss or damage, with Arch named as an additional insured.

3. Delivery and Force Majeure

Delivery dates are estimates and not guarantees. Arch shall not be liable for delays caused by unforeseen circumstances including natural disasters, labor disputes, government actions, or other factors beyond reasonable control. If delay occurs, the delivery schedule will be adjusted accordingly.

4. Taxes

The price of the Equipment does not include any applicable taxes. Purchaser agrees to pay all applicable sales, use, excise, or other taxes unless a valid tax exemption certificate is provided.

5. Warranty & Battery Liability

Arch warrants that new Equipment will be free from defects in material and workmanship for the period stated in the applicable limited warranty. Lithium batteries have separate warranty coverage and must be maintained according to manufacturer specifications. Any modification, improper installation, or misuse voids all warranties.

6. Returns and Order Cancellations

All golf cart sales are final. Orders may not be canceled after production, processing, or shipment has begun.

If Arch, in its sole discretion, authorizes the return of a golf cart, the return must be approved in advance and issued a Return Merchandise Authorization (RMA) number.

Approved returns are subject to:

A minimum 25% restocking fee.
Purchaser is responsible for all return freight charges.
The golf cart must be unused, unregistered, unmodified, and returned in its original condition with all keys, charger, manuals, and accessories.
Additional charges may apply for damage, missing components, excessive wear, or reconditioning.
Special-order or custom-built vehicles are non-returnable.

7. Shipping & Freight Policy

Shipping estimates are provided but not guaranteed. Arch is not responsible for delays due to carrier issues or force majeure events.

Purchaser must inspect all Equipment immediately upon delivery. Any freight damage, shortages, or concealed damage must be reported to Arch in writing within forty-eight (48) hours of delivery.

Failure to report shipping damage or shortages within this period constitutes acceptance of the shipment as delivered and may limit Arch's ability to file freight claims with the carrier. This provision does not modify or limit any applicable manufacturer's warranty covering defects in materials or workmanship.

Additional freight charges may apply and will be added to the invoice when applicable, including but not limited to residential delivery, liftgate service, limited access delivery, storage charges, re-delivery fees, and address correction fees.

8. Modification & Battery Usage Disclaimer

Any modifications, alterations, or adjustments to the original factory configuration of the Equipment, including but not limited to speed enhancements, electrical modifications, or structural changes, immediately void all warranties and release Arch from any and all liability for damages, injuries, or legal consequences arising from such modifications. Unauthorized modifications are strictly prohibited and may render the vehicle non-compliant with safety regulations and industry standards.

Additionally, Arch lithium batteries are designed and certified for use in Arch personal transport vehicles (PTVs) only. Removing, repurposing, or installing Arch lithium batteries in other applications, including but not limited to boats, RVs, solar systems, or non-approved vehicles, is strictly prohibited. Such unauthorized use voids all warranties and releases Arch from any liability related to damages, fire hazards, personal injury, or malfunction caused by improper battery use.

9. Compliance with Laws

Purchaser agrees to comply with all applicable laws and regulations related to the purchase, sale, distribution, and use of the Equipment. Arch strongly discourages unauthorized modifications that may violate industry standards or legal requirements.

10. Limitation of Liability

To the fullest extent permitted by law, Arch's total liability for any claim arising from the sale, delivery, ownership, or use of the Equipment shall not exceed the original purchase price of the Equipment. Arch shall not be liable for indirect, incidental, consequential, punitive, or special damages, including but not limited to lost profits, loss of use, towing expenses, rental expenses, property damage, personal injury, or any other economic loss arising from the ownership or operation of the Equipment.

11. Agreement to Terms

By purchasing any product from Arch, engaging in business with Arch, or using our Website, you acknowledge that you have read, understand, and agree to these Terms and Conditions in full. If you do not agree, you must not proceed with any purchase or use of our products or services.

12. Governing Law & Dispute Resolution

By purchasing from, engaging in business with, or using the services of Arch, you acknowledge and agree that all transactions shall be deemed to have occurred within the State of Missouri, regardless of your location. These Terms, and any dispute arising from the sale or use of our products, shall be governed by and construed in accordance with the laws of the State of Missouri and the United States, without regard to conflict of law principles. Any disputes shall first be attempted to be resolved through mediation or arbitration before litigation. If litigation is necessary, it must be filed in a court of competent jurisdiction within the State of Missouri.